IT maintenance, Microsoft 365, security, Dell equipment and our own applications, coordinated by a single partner in Cluj-Napoca.
INFRASTRUCTURE
SECURITY
PRODUCTIVITY
GROWTH
Monitored systems, verified backups and support that answers. We reduce interruptions and prepare for business recovery.
Multi-layered security measures (network, devices, identities) and a tested recovery plan.
Well-argued recommendations and a replacement calendar, so that every euro spent on IT has a reason.
Six areas, one accountable partner. Each solution works on its own, but delivers the best results as part of a coherent whole: stable infrastructure, protected data, productive people and planned investments.
Your company’s external IT department: user helpdesk, server and network administration, verified backups, monitoring and a monthly report. Remote support anywhere in Romania, on-site in Cluj-Napoca.
Microsoft 365 licensing, migration and administration as a Cloud Solution Provider partner: e-mail, Teams, OneDrive and SharePoint configured securely, with a trained team and licences adjusted monthly.
Risk assessment, Fortinet firewall, Sophos protection, multi-factor authentication and tested backups. Verifiable measures, reviewed regularly.
DocuPRO for documents and approval workflows, Netplot for network documentation and monitoring. Both are developed by PRO IT and implemented around your company’s processes.
As a Dell Technologies Gold Partner: Latitude laptops, Precision workstations, PowerEdge servers, sized by role, with ProSupport warranty and full installation.
Pipedrive implementation through DealFlow, our brand for sales systems: custom pipeline, automations, reports. Pipedrive Premier Partner.
Whatever the service, we work in the same order: we understand the situation first, propose in writing, implement in a controlled way and remain accountable after implementation.
We discuss objectives with management and problems with the team. We inventory the existing equipment, applications and accounts and identify the risks that matter.
A written plan with priorities, stages, costs and responsibilities for each party. No surprises mid-project and no decisions taken on your behalf.
Critical stages are scheduled outside working hours, each step is tested before moving on, and the team is informed in advance about what changes.
After implementation we monitor the systems, respond to requests, report monthly and periodically review what we have built as your company evolves.
A clear process, from the first questions to prioritised recommendations.
We understand the context and objectives.
We collect information and evidence.
We carry out the agreed checks.
Written report and presentation meeting.
Remote, on site or mixed, depending on infrastructure, objectives and location.
The initial conversation and the review of the pre-audit questionnaire are free of charge.
The audit itself is carried out on the basis of a personalised quote.
Dell Technologies Gold Partner: business-validated configurations, partner prices and ProSupport warranties managed by us.
Pipedrive Premier Partner, through DealFlow: implementation and support for your sales system, from the team that knows the platform.
Microsoft Cloud Solution Provider: licensing and invoicing in Romania, with a single point of contact for licences, administration and support.
For security we work with Fortinet and Sophos, configured and administered by our team.
NVIDIA GB10 Grace Blackwell Superchip, 128 GB unified memory, up to 4 TB SSD, in 150 × 150 mm. Models of up to 200 billion parameters, locally, without the cloud. Delivered and installed by PRO IT, Dell Gold Partner. Price on request.
On-site interventions take place in Cluj-Napoca. For companies elsewhere in Romania we provide remote support, which covers the vast majority of requests, and coordinate physical interventions with local partners or by travelling, as agreed in the contract.
Yes, the co-managed model is common: your internal colleague keeps the day-to-day tasks, while we cover complex projects, peak loads, holidays and niche skills.
We start with an inventory of systems, accounts and access, document the infrastructure in Netplot and set a transition period. The takeover is done without interrupting your activity, in coordination with the previous provider.
Support is available on working days, with extended hours as set in the contract. Emergencies are reported by phone and handled with priority, including outside working hours if the chosen service level provides for it.
With a conversation about your company, not about technology: how you work, what gets in your way, what you are aiming for. Then we assess the infrastructure and send you a written proposal, with priorities, stages and costs. We usually reply on the same working day.